Frequently Asked Questions

 

How do I achieve the best results with WEN®?

Chaz recommends three must do’s when using WEN®:

1. Thoroughly and completely rinse your hair for 1-2 minutes before applying the Cleansing Conditioner.

2. Use enough product to totally cover your hair (although there will be NO lather, it should feel thick, rich and creamy).

3. Leave the conditioner in your hair for 3-5 minutes or longer (usually the duration of your shower).

 

It seems like I’m using a lot of product. Can I use too much?

WEN® isn’t like an ordinary shampoo so you want to use more of it, not less. The more you use, the better the results.

How much is right for my hair type?

Short or fine hair or medium textured hair: Use 16-24 pumps

Medium length hair or medium or thick textured hair: Use 24-32 pumps

Very long hair or very thick/coarse hair: Use 32-40 pumps

Be sure to work the Cleansing Conditioner into your hair evenly from the crown section, through the nape section and to the ends of the hair (more pumps could be needed depending on the hair texture).

 

Should I use the Cleansing Conditioner every day?

That’s up to you. Some people like to wash their hair daily. Others will go a day or two between washes. Although WEN® is gentle enough to use every day, if you don’t, you can combine 4-6 pumps of Cleansing Conditioner with a quarter-size amount of Styling Crème in a spray bottle with water. Shake vigorously to mix completely. Spritz it on 12-18 inches above hair to provide a light mist. Shake out and restyle or fluff up your hair!

 

Can I use my regular styling tools?

WEN® works with all types of styling tools. Although frequent use of flat irons and curling irons can dry out, damage, and burn your hair.

 

How do I use the products?

View the Chaz’s Tips page to get step-by-step instructions on how to use the products.